Lowering your shipping costs just got easier

Your Refunds is a shipment auditing and automated communication platform developed by M.A.I.L., Inc that secures refund credits back to your FedEx, DHL and UPS accounts.

Secures every refund

The 40-point inspection on each shipment finds all potential refund claims available and immediately files refund claims with context to secure maximum refund credits from FedEx, DHL and UPS.

Getting started is easy

Seamlessly integrates with your existing process. No need to update passwords, add accounts or make any changes to your FedEx, DHL or UPS accounts.

Designed to save money

Your Refunds only splits refund credits that were secured by Your Refunds, not the total, resulting in lower service fees compared to other service providers.

Bank level security

The team behind Your Refunds has decades of experience building enterprise-grade software with bank-level security that's been hardened by penetration testing performed by the software security firm Cigital.

Your Refunds helps hundreds
of businesses save thousands
on shipping

Small parcel shipping are expertly audited by the Your Refunds auditing platform, developed by M.A.I.L., Inc. Automated tools that work together to deliver refunds back to FedEx, DHL and UPS shipping accounts without anyone on your team doing any work whatsoever.

  • We do all of the work, and you collect the savings.
  • There's no extra work for anyone on your team.
  • There's no change required in your existing process.
  • 100% of the refunds available within your shipping account are secured.
  • There are no upfront or ongoing fees.
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Your Refunds looks great on any phone, tablet or desktop computer making it easy to manage your shipping accounts and get reports while on the go.

Your Refunds makes splitting the refunds delivered a breeze. Credit cards are securely stored with Stripe and AutoPay applies payment to any invoice generated.

  • Works on any device
  • Does all the work
  • Easy-to-use
  • Secure credit card storage
  • AutoPay Built-in
  • Great reporting
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Your Refunds handles all parts in finding and securing refunds back to your FedEx, DHL and UPS shipping accounts for late packages and billing mistakes. All work is done on a performance-basis. 50% of the savings secured is the contingency fee for using the service to save money on shipping.

1Create an account

Creating an Account only takes two minutes, and we only need a few bits of information to complete the process. No credit card is required at the time of registering your account. Upon registration, Your Refunds immediately begins the audit your shipping accounts and files refund claims automatically. Upon registration, Your Refunds immediately begins the audit your shipping accounts and files refund claims automatically.

2We do the work

Your Refunds is like spell check for your shipping accounts, looking for late deliveries, address correction surcharges, Saturday delivery surcharges, dimensional weight overages, duplicate charges, residential fee surcharges, and unused shipping labels. A 40-point audit comprehensively analyzes each shipment and claims for refunds are automatically submitted to FedEx, DHL and UPS with the context required to get the refunds you deserve.

3You save money

Claims are automatically submitted and tracked as they are credited back to your FedEx, DHL and UPS accounts. Your Refunds verifies the amount of each refund, and splits this amount with you, 50-50. This is our contingency fee for service. As such, Your Refunds by M.A.I.L., Inc can only you money. It's found money! There are no upfront or ongoing fees; just a split of savings delivered. Make the no-risk move to get the savings you deserve.

Your Refunds makes splitting the refunds delivered a breeze. Credit cards are securely stored with Stripe and AutoPay applies payment to any invoice generated.

Core services

Automated tools that work together to deliver refunds back to your shipping accounts.

Shipment auditing

A comprehensive, 40-point audit is performed on each shipment.

Claim submission

Claims for refunds are submitted to FedEx, DHL and UPS automatically.

Claim verification

Refund claims submitted are tracked throughout the review process.

Manifest tracking

Each shipping label is monitored to ensure shipment.

Shipment voiding

A comprehensive, 40-point audit is performed on each shipment.

Online billing

Secure and easy payments can be made using credit cards.

Weekly reporting

Clear and simple reports show auditing related activities.

Detailed reporting

Comprehensive reporting improves operational efficiencies.

Faster refunds

Software is the competitive advantage of Your Refunds. Each shipment is auditing and claims filed within minutes. This helps drive performance and capture all the refunds available within a shipping account.

Better terms

Your Refunds only splits refund credits that were secured by Your Refunds, not the total of refund credits on your UPS, DHL and FedEx statements, resulting in lower service fees compared to other service providers.

Help center

A knowledge base of answers to questions adds to the great support provided by the Your Refunds team to customers. Get quick answers to common questions within the help center in your account.

Get the refunds you deserve

Your Refunds is ready to waiting to lower your shipping costs

34

Refunds

14

Billing mistakes

20

Late deliveries

820

Shipments

What our customers say

Hundreds of businesses have collectively saved millions with the Your Refunds shipment auditing platform. Your Refunds works with businesses of all sizes, including small businesses, large enterprises and governmental agencies to lower total shipping spend.